Ally Financial has introduced new, interactive web-based training courses to its Performance Development Center, designed specifically for RV dealerships and their employees. According to a press release, the new courses are designed to educate RV dealers about important financing topics and tools, so that they can process applications more quickly and efficiently, and increase opportunities for profitability.
The RV-specific training courses are the newest addition to Ally’s Performance Development Center, a platform which was launched last year to provide innovative and easily accessible training sessions for dealers. Available online 24-hours a day, the RV courses allow dealership employees to complete sessions quickly during their busy day and step back out to the sales floor to assist customers.
The new online RV-specific training courses include “RV ECOA for Dealer” and “RV Express Training,” covering general principles surrounding the Equal Credit Opportunity Act’s (ECOA’s) requirements, which apply to RV dealerships in their capacity as creditors. “RV Express Training” is a program that can be used by Ally dealers to streamline the financing process and help extend more financing contracts to qualified customers more quickly through instant credit approvals.
In addition to online courses, Ally’s Performance Development Center offers instructor-led training available in-dealership or off-site that apply to RV dealerships, including legal awareness and F&I management.
“The formalized education and training programs in our Performance Development Center help to mentor and support dealer employees on important topics such as regulation and other evolving issues that can make a difference on the sales floor,” said Jim Whiteford, executive director, Performance Development at Ally. “Our research indicates that there is far less training designed specifically for the challenges and opportunities that RV dealers face, so we are pleased to be building out our offerings with these tailored courses to help them improve process and increase opportunities for profitability.”
Ally’s Performance Development Center was launched in 2013 to provide dealers with 24-hour access to education and training. The site offers more than 25 on-demand and instructor led training courses with more than 44 on-demand modules covering a wide range of topics. Most modules are under 20 minutes, specifically tailored for busy dealership personnel. The Performance Development Center is available to all dealers and is continuously updated with new courses and content.
For more information and a demonstration of the new RV specific courses, visit www.allydealertraining.com or Booth No. 215 at the RV Dealers International Convention & Expo.