Taking a candidate test is no longer a mandatory first step as part of the industry’s RV Service Technician Certification Program, according to Sharonne Lee, senior director of education for the Recreation Vehicle Industry Association (RVIA).
In addition, the amount of education training hours required for recertification was reduced from 40 to 20 hours, provided the technician has met the continued employment requirement of having worked in the RV industry for at least four of the five-year recertification period.
The RVIA and the Recreation Vehicle Dealers Association (RVDA) co-administered the Service Technician Certification Program as part of the Mike Molino RV Learning Center. Lee said the changes are part of the ongoing effort to keep the program relevant.
“We want to make sure there aren’t undue hurdles and maintain the validity of the tests without making it impossible,” Lee told RVBUSINESS.com.
The Technician Career Ladder was implemented in 2012 to offer a two-path approach to service technician certification, and up until July 1 the first step for either path had been the candidate test.
“It’s still an option and dealers can still use it as means for candidate testing, but it’s no longer a requirement,” Lee said. “There just wasn’t any ‘meat on the bone’ for making it a requirement.”
The career ladder gives techs a choice of two paths to certification. The first is the traditional certification path, which requires a technician to achieve a 90% or higher on the certification test and have five years documented RV service experience.
The second path is specialty certification, which requires a technician to have five years documented RV service experience and hold current certifications in all five specialty areas: body, chassis, electrical systems, appliance and plumbing.
Master status is awarded upon completion of the last specialty, and testing is offered at every “rung” of the career ladder.