CoachShare, a San Diego, Calif.-based company that sells fractional ownership shares in luxury RVs, is now offering a money- back guarantee to all of its customers – a first of its kind in the RV industry, according to a news release.
The money-back guarantee lets new owners return their share within the first 90 days if they are not completely satisfied with the program.
“A money-back guarantee may be common in many industries, but not in the RV industry,” says James Palmer, president and CEO of CoachShare Inc. “When you buy an RV from a traditional RV dealer, once you drive it off their lot, it is yours, whether you like it or not.”
Palmer said they launched the money-back guarantee to take the risk out of buying a fractional ownership share.
“Many people are unsure about our fractional ownership program because it is a new way of owning an RV, or they are just unsure about RVing altogether,” he said. “A money-back guarantee lets them try our program and RVing, knowing if they are not 100% satisfied they have a way out.”
Fractional ownership, very popular in the private aircraft, yacht, and vacation home industries, is a relatively new concept for RV ownership. An RV is purchased and used by multiple owners, while CoachShare facilitates, manages and maintains every detail for the owners. Each owner purchases a time increment that fits their needs, either two weeks per year, five weeks or 11 weeks. The ownership period lasts three years, after which the coach is sold, each owner gets a check for their share and the owners are free to walk away, continue with CoachShare or purchase their own RV.
The major benefits of fractional ownership to the consumer are the savings, service and convenience. “With CoachShare, our owners are not paying for their coach to sit around unused most of the time; they have a professional management team to take care of all hassles so they don’t have to,” Palmer said. “It’s the best value in the RV industry for the casual RVer, who wants a very nice, well-kept coach with all the amenities, but doesn’t want to spend the money to purchase their own, or spend the time to maintain it.”