The fallout continues after Erwin Hymer Group’s North American operations are now in receivership.
CTV Kitchener reported that owners of Roadtrek motorhomes, made by Erwin Hymer, are worried about their vehicles’ futures and their warranties.
Rachel and Jean Frenette paid $120,000 for their vehicle and a six-year warranty, but now have questions about what comes next. The couple is two weeks into a two-month road trip with their brand new RV.
“Because we had to make a big move to buy this Roadtrek, we sold our house,” said Rachel. “It was a dream come true, but it was a big decision.”
The news of the company terminating hundreds of employees on Friday (Feb. 15) was concerning to the couple, who did need a minor repair in the last few weeks.
“We called Roadtrek directly, and what they told us is they can’t do anything for us until the audit is over,” said Rachel. “Just go have it repaired and keep your receipt and as soon as the audit is over they will probably reimburse us. That’s the last I heard from them.”
Two weeks ago, Thor industries Inc. closed a deal to buy Erwin Hymer group, but not the North American locations.
The company told CTV Kitchener it had discovered “financial irregularities” and had suspended several managers, pending an internal investigation.
“I do sense that it’s not totally over, it’s just I don’t know where to turn,” said Logan Lynn, who also purchased a Roadtrek motorhome. “I know a lot of people are in my situation, but most of those people probably don’t have vans that are destroyed.”
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