Smart RV LLC has launched a new retail website offering camping and RV parts and accessories to consumers in North America.
“After many frustrating experiences of trying to purchase RV parts and accessories while on different road trips with our own RVs, we have decided that there is a definite lack of a customer oriented online store to serve the RV life style community,” said Wolfgang Neuwirth, spokesman for Smart RV, in a news release. “Unlike other online retail outlets, www.smartRVparts.com was developed solely to provide consumers with unsurpassed customer service, and a top notch, easy to use and convenient online buying experience that aims to help enhance the outdoor life style, making parts and accessories available anywhere, anytime.”
Neuwirth is the former publisher of RV Trade Digest and RV Industry News.
Input for the development of this site was solicited from active RVers and campers at campgrounds, RV parks, race tracks and other RV friendly events throughout the country, as well as from fellow staff members, he said.
The new business has negotiated agreements with distributors and vendors across the country to be able to accommodate fast shipping needs, as well as extremely competitive pricing, and a cutting edge product selection, he said.
Additionally, www.smartRVparts.com welcomes suggestions from its customers on how to make its website more user friendly. “Take a few minutes to test drive our site, send us some feedback or suggestions, and if we use your suggestions, you will be eligible for a 10% discount on your next purchase,” he said.
“We created ‘SmartBuy,’ a product ratings and review system, that will allow customers to rate a product on a five-star rating system, and they will be able to write a brief product review. This will help future buyers cut down on product research time, and make buying decisions much easier – and smarter,” he said.
“We are also encouraging customers to submit blogs to share travel experiences, campground recommendations, real world product recommendations, and more. We will hold monthly photo contests, with the winners being eligible to earn bonus cash towards the purchase of any product listed on our site, and we’ll give away other prizes as well,” he added.
The firm can be reached by e-mail at [email protected] or by phone at (866) 685-6001.