“Grand Design RV Co. was once again awarded the prestigious DSI Quality Circle Award,”said Don Clark, president and co-owner of Grand Design, in a press release. “We are extremely honored to receive RVDA’s award. We are so humbled by the record breaking high scores that Grand Design products received from RV dealers across North America. The Quality Circle Award is literally based on all aspects of our business. We scored at the very top of the ranking in areas like sales support, vehicle reliability/quality, parts support, dealership warranty support, dealership communication, perceived brand value and overall rating score distribution.”
Clark continued, “I want to recognize the extraordinary effort made by our general managers, Marc Hauser, Micah Staley, Nate Goldenberg, their sales and design teams as well as every Grand Design Co. team member. Our people are outstanding on every level and in every department. Equally deserving of the highest acclaim is our service group, headed by Vice President of Service Operations Jerry McCarthy. Our Grand Design service group has taken exemplary care of our dealers and retail customers. We could not be more pleased with our entire Grand Design family. Together with our incredible dealer body, we are building a very special company.”
The DSI Quality Circle Award was presented to Grand design RV at a Dec. 1 special event, held just prior to the National RV Trade Show in Louisville, Ky.