Gulf Stream Coach Inc. earned the prestigious Recreation Vehicle Dealers Association (RVDA) Quality Circle Award for its Conquest, Innsbruck, Kingsport, and Ameri-Lite brands of travel trailers produced at the company’s Nappanee, Ind., manufacturing facility.
According to a press release, the Quality Circle Award was the result of a high score on the DSI Dealer Satisfaction survey that rated Gulf Stream Coach’s performance on eight core areas, including sales support, sales territory, product design, reliability, quality, price, value, parts support, dealer warranty support and overall dealer communication.
“This award is a fitting acknowledgement of the high standards of quality production, sales, and service that come from an experienced and dedicated team of career professionals,” said Gulf Stream Coach Executive Vice President Phil Sarvari. “Gulf Stream uses a unique proprietary inspection and verification process to document that every single unit moving through the plant is build to the highest possible standards of quality control and consistency. That documentation helps ensure that the best possible product is released for delivery.”
Randy Baskerville, national sales manager for the brands recognized by the association, added, “The RVDA Quality Circle Award also serves as a testament to the hard work of our sales and service teams, who provide essential communication, training, and support to Dealers and their retail customers.”