Jayco Inc. and NTP-STAG recently announced a strategic partnership responding to continued demand for key service parts, according to a press release.
Effective immediately, Jayco and NTP-STAG have aligned whereby over 1,100 parts will be made available at all NTP warehouses for 24-hour delivery.
“Our goal is to make the service experience as simple as possible for customers.” stated Vice President of Jayco Customer Service Steve Claude. “This strategic partnership with NTP is consistent with our mission to support current owners and dealers across the country and to continuously deliver better services to help support and improve the service process.”
In addition to the new partnership, Jayco announced it will now offer free freight on all Jayco parts to include those delivered through NTP-STAG. With this plan, Jayco can be sure its dealers have critical parts they and its owners need for effective and cost-efficient shipping, the release stated.
These new initiatives were established with the goal of improving the Repair Event Cycle Time (RECT).