Lippert Components Inc. (LCI) provided hands-on product support and worked with area dealerships, including RV Lifestyles and Paul Evert’s RV, to install popular aftermarket products at the 31st annual Quartzsite Sports, Vacation and RV Show that ran Jan. 18-26.
“Quartzsite is one of the biggest shows, attracting more than 150,000 RV enthusiasts from all over the country and presents a great opportunity for us to showcase products and talk with customers,” said April Klein, LCI vice president of Customer Support Services.
According to a press release, LCI’s Customer Support Services team spent much of their time with customers answering questions, providing hands-on product operation demonstrations and getting feedback on products. The company reported that team members installed several Level Up systems and Denver Mattress products. Attendees also showed particular interest in LCI’s Toylok, Slide-Out Slicker and RV Lock products.
LCI Director of Aftermarket Sales Steve Paul emphasized that the Quartzsite RV Show is an excellent time to work directly with end users. “We love talking to our customers, educating them on our components, and helping them choose upgrades that fit their needs,” he said. “Customers get really excited when they realize they can upgrade their existing RV with the same exciting products featured on new RVs.”
RV Lifestyles Owner and Manager James Angerami said he appreciated LCI’s presence at the show and received positive feedback from customers on their newly installed LCI products. “The LCI team provided installation support and assistance and satisfactorily answered product questions. Our customers are very happy with their upgrade products and since the show we’ve made several appointments to install more LCI aftermarket products.”
Jim Hardy, General Manager of Paul Evert’s RV’s Northwest locations, added, “We really appreciate having Lippert at the rally to perform upgrades for so many of our customers who bought new and used units. It helped us in our goal of 100 percent customer satisfaction.”
For more information on LCI products, visit LippertComponents.com.