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The RV Learning Center is teaming up with the Florida RV Trade Association (FRVTA) for the third consecutive year to provide online training for RV dealership personnel through the RV Technician Training Online program.
According to a press release, the 2008-09 program includes a range of new topics to improve the performance of both experienced and novice technicians, and service writers/advisors. The Distance Learning Network also includes a 50-minute greeter receptionist program addressing the basics of customer service.
“Our goal is to create an opportunity for dealerships to offer in-house training, in a group setting, overseen by a local training mentor to all dealership personnel as needed,” said FRVTA Executive Director Lance Wilson. “The program also offers advanced product-specific training from RV manufacturers and suppliers, training mentor support to apply ongoing distance learning, and a technical help line.”
Dealerships receive unlimited access to train and prepare technicians for the RVDA-RVIA technician certification, or recertification. The subscription includes unlimited access to 40, 90-minute training sessions, reviews, and test preparation sections, which are available anytime throughout the program year.
“This program eliminates many of the training costs associated with travel and time of out of the shop,” said RVDA Education Foundation Inc. Chairman Rick Horsey of Parkview RV in Smyrna, Del. “The program is also useful for getting new technicians started on training immediately.”
Wilson added: “Dealers tell us that this program is a wise investment in quality training for a reasonable price. We are pleased to be able to continue to work with the RV Learning Center to offer online technician training on a national scale.”
RVDA noted that the only requirement to participate is a high-speed internet connection, and that a video cable connected to a television is also useful. A one-year subscription to the program costs $995 per dealership location.
For more information and a sign-up form, visit www.rvlearningcenter.com, www.rvtechnician.com, www.rvda.org, www.frvta.org, or call the RV Learning Center at (703) 591-7130 or FRVTA at (386) 754-4285.