When Lippert Components Inc. made a corporate decision to begin showing greater interest in its employees, CEO Jason Lippert rolled up his sleeves and went to work.
“What’s going to make this place better is not saying we care about our people, but showing that we care about our people,” Lippert said.
As reported by the Elkhart Truth, one of the first steps was to identify 14 front-line leadership coaches who could help begin the transition.
Manufacturing companies don’t often focus on leadership training, Lippert said, but the company wanted to infuse humility and teamwork “in addition to training them to know what being a supervisor is and what being a boss is.”
The company cleaned up its facilities and worked hard at listening to team members to achieve its goal of lowering turnover. It’s motto: “Everyone matters.”
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