For more than a decade, owners of RV service centers and dealers have brought or sent their techs, service managers, general managers and service writers to MSSi, a highly informative, hands on training seminar, held twice a year in Grants Pass, Ore., MSSi said in a press release. Now, for the first time, the institute will offer this two-day training seminar in Atlanta, Ga., Nov. 13-14.
Attendees will learn to increase work order size by 200-300% through a diagnostic process that thoroughly exceeds customer expectations and how to increase profitability per ticket, per bay and per tech.
On average, past participating shops have reported increases in their steering and suspension work by more than 700%.
Seminar speakers include noted motorhome chassis expert Robert Henderson, president of Henderson’s Line-Up in Grant’s Pass; Bryan Maggi, president of United Safety Apparatus (manufacturers of the popular Safe-T-Plus steering control); and guest speakers Gary Gunn of Turnaround Tour and bestselling author Michael Q. Pink.
Single registrant price is $550.
For more information, or to register, go to www.mssitraining.com or call (888) 819-3281.