Newmar President Matt Miller meets with Stephen Guillaume of Spartan Chassis and George Eidsness of Transwest in Nashville

Newmar President Matt Miller meets with Stephen Guillaume of Spartan Motors and George Eidsness of Transwest Truck Trailer RV in Nashville

Amidst a variety of Newmar Corp.’s high-end Class A motorhomes, the Nappanee, Ind.-based manufacturer hosted an opening night reception Wednesday (May 6) to kick off its dealer meetings at the Gaylord Opryland Resort & Convention Center in Nashville, Tenn. 

Being billed as “Blazing a New Trail,” the three-day conference continues today as Newmar is expected to roll out a number of new features, floorplans and innovations as part of its 2016 product lineup unveiling. The event attracted all but five dealers in the Nappanee, Ind.-based manufacturers’ retail network.

Bucars RV Center in Calgary, Canada, had two representatives strolling the coaches on display. Kevin Digness, sales manager, and Scott Graham, sales associate, said they appreciate Newmar’s “balanced approach” with regard to product and support, and were looking forward to seeing the 2016 model year lineup.

“Newmar has been great for us,” Digness said. “We have a tremendous amount of respect for their product and service.”

Digness added that the dealership is looking forward to the benefits of having enrolled in “Newgle,” Newmar’s relatively new online knowledge base that combines Newmar’s digital technical library, its suppliers’ technical libraries and Google Custom Search. First introduced at the National RV Trade Show in Louisville last year “Newgle” is a searchable, password-protected online database already being accessed by around 400 dealer technicians.

“Newgle” will be made available to Newmar owners in about two months, noted Matt Utley, Newmar’s vice president of service operations. Using their VIN and serial numbers, Newmar owners will have access to the technical libraries specific to their coach, he explained. Newmar partnered with Mindtouch, a customer-focused cloud-based software firm, and Google. He added that two full-time employees have already added about 4,200 articles to Newmar’s technical database.