The Missouri Association of RV Parks and Campgrounds (MOARC) has signed an alliance agreement with Friend Communications Inc. that enables MOARC member parks to provide real-time, online reservations directly through their websites.
“Technology is really heading toward the Internet,” MOARC President John Peters said. “I’m familiar with the hotel industry and I know how reservations have increased by using the web. This Friend system is a stepping-stone for our association. It’s our entry into the Internet world.”
The Friend system provides guests with online reservation capabilities. Member parks receive web-based front-office management tools and widespread marketing initiatives that will help grow and manage each member’s business.
“Today’s generation of campers seeks modern conveniences like the capability to make online reservations,” explained Gary Pace, President of Friend Communications. “By using this system, member parks will not only please campers, but they will also find benefits themselves. The powerful system tools that are wrapped into a single platform help grow business while embracing the Internet revolution.”
The agreement process started almost a year ago. So far, two of the 50 parks in the association use the system.
Cross Creek RV Park, owned by Peters, is one of them. He reported: “The support has been fantastic and very helpful, especially for users new to computer technology. Friend is user friendly and campground friendly. Pretty much just what its name says.”
MOARC is a nonprofit trade association that represents RV parks and campgrounds throughout Missouri.