RV Education 101, a video and RV consumer information company, has launched an updated RV online training program designed to assist in educating customers after the sale.
Mark Polk, founder of the long-standing RV Education 101 instructional video series, stated in a press release, “Although our current offering of RV training DVDs continues to do well in the marketplace, we want to keep pace with technology where innovative RV training delivery platforms are concerned.”
The Power of Online Video
“Educating the RV consumer on how to properly and safely use and maintain their new RV has never been easier than right now,” said Polk. “The power of online video is the primary source for disseminating information to the consumer. Today’s consumer desires access to information instantly. The problem is, anybody with a camera can post videos online and all too often it is misinformation. When you combine accurate RV training information with online video technology, and the need for repetitive viewing to maximize retention, it’s easy to see why our RV online training program is the most effective training available today.”
RV Education 101’s RV 101 online video training program can be viewed from any device including PCs, tablets, and smartphones. The program includes full-feature video segments, related articles written by Polk, short video segments, helpful tips and tricks, fun play and learn crossword puzzles, and quizzes to help the RV consumer retain the information.
The video training is generic, covering both motorized and towable RV information, and is similar to the walk-through class a dealer gives the customer prior to taking delivery of the unit. It consists of easy to understand charts and hands-on instruction covering the LP gas system, water system, wastewater system, electrical system, campground hook-ups, RV appliances and RV accessories. The video segments also include a bonus chapter on RV safety features.
Low Monthly Pricing
Dawn Polk, co-owner and marketing director, added, “RV education 101 is proud to offer RV dealers this comprehensive online RV training program to assist in educating consumers on using their new RV. The best news is the low monthly fee we can extend to RV dealers to deliver this content electronically to their customer base. Pricing is available in two tiers, based on the number of units delivered per month (30 or less and over 30).
Great Customer Service
Providing your customers with this complimentary gift from your RV dealership accomplishes two important goals:
1) It lets all of your customers know you genuinely care about their RV education. Every time they watch the complimentary RV orientation training video they will think of your RV dealership and the fact that you were concerned about educating them on their new RV purchase, after the sale.
2) Your customers will already be familiar with how the RV operates and will be able to ask more targeted questions during the dealer walk-through orientation. This will also decrease the amount of time your paid employees spend giving the walk through.
To learn more about the RV training program visit https://rvonlinetraining.com/ and click on the RV dealer tab.