RV Trader.com, a division of Dominion Enterprises, has partnered with Contact At Once! to offer live chat on dealership listings. The new feature gives RV shoppers an entirely new way to connect with dealers, increasing the likelihood of interaction between them.
According to a press release, consumers visiting RVTrader.com will be able to “click to chat” instantly with the dealer of their choice. Dealers can receive and respond to all chat leads through an easy-to-use app on their mobile device or desktop computer. Additionally, the product has the ability to track dealer availability and will not appear as a contact option if the dealer is unavailable to chat.
RV Trader reported dealerships that used chat during a recent pilot program experienced a 34% increase in leads. Contact At Once! will manage millions of chats between consumers and businesses this year alone, as the use of chat, instant messaging and mobile messaging continues to grow.
“RV Trader is continuously looking for ways to assist customers in achieving the highest number of leads possible while building rapport with potential buyers,” said Tim Custer, general manager of RV Trader. “We are confident that live chat will help provide the marketing edge that dealers seek and establish a competitive advantage.”
RV Trader dealers interested in the chat feature can call (877) 354-4068.