Based on attendee feedback from last year’s RV Dealers International Convention/Expo, the Recreation Vehicle Dealers Association (RVDA) Convention/Expo Committee is bringing back the parts and service management educational tracks in 2012. According to a press release, the tracks will offer several new speakers with “very different, never-before offered workshops.”
The RV Dealers International Convention/Expo will be held Oct. 1-5 at the Rio All-Suite Hotel & Casino in Las Vegas. The convention is sponsored by RVDA, RVDA of Canada and the RV Learning Center.
One of the new workshops is “Managing Parts Inventory for Results,” presented by Bob Bennett of BTS Consulting. RVDA said the workshop is a high-level view of the inventory management process for dealers and parts managers and will focus on how parts managers, through inventory management, are key contributors to customer satisfaction and fixed operations profitability. Key takeaways will include the true meaning of a lost sale in the parts department and the importance of managing possession costs and acquisition costs. This session is recommended for parts managers, as well as dealers and general managers.
More workshops will be announced as the convention approaches. Themed “The Road to Opportunity,” the convention will present educational super sessions designed to help dealers navigate the issues and opportunities they face today and presenting strategies to reach new customers through new technology and to harness the power of social media. This year’s conference also introduces a new series of fixed operations workshops for service and parts managers to improve efficiency and profitability.
The 2012 convention will feature an exhibit hall filled with the RV industry’s top companies offering products and services to help dealers improve profitability. RVDA’s Partners in Progress Brand Committees will also meet to work on important dealer/manufacturer issues.
Companies interested in sponsorship opportunities and exhibitor information can contact RVDA at (703) 591-7130, ext 103, or send an e-mail to [email protected]
Visit www.rvda.org and www.rvlearningcenter.com to register for the convention and receive regular updates. People can also get convention updates on LinkedIn professional networking services, Twitter and Facebook.