EDITOR’S NOTE: RVBusiness is publishing a series of postings designed to give RV dealers a snapshot of the educational seminars available to them during the 2023 RV Dealers Convention/Expo, which is Nov. 6-10 at the Paris Las Vegas. Click here for more information and to register for the conference.
Overcoming Objections, Earning Trust Keys to F&I Sessions
With the economy possibly turning a corner and the RV industry looking to rebound, taking a look at how things are done at a dealership is on the table in every department.
Perhaps none is more important than the F&I department, where a solid sale can quickly turn into an excellent profit for a dealer who is able to add on financing or extended service contracts or other such products that can benefit the consumer as well as the dealer.
In the F&I track during the upcoming RV Dealers Convention Expo, workshops look at taking advantage of quality service to earn the right to offer further services and financial products to customers and using tried and proven processes to increase the profitability of the F&I department.
The convention/expo runs Nov. 7 to 10 at Paris Las Vegas. For more information, click here.
Here is a look at the F&I workshops and vendor workshops being offered.
TUESDAY, Nov. 7
F&I Essential Menu Tool Kit 101 Shawn Moran will explore the basic essentials to interviewing a customer properly, when up-front closing is necessary versus a day of delivery closing.
AppOne: Get Competitive: Streamline Your Workflow With AppOne This Vendor Training +Plus session teaches how to save time in F&I and streamline your dealership workflows with AppOne’s unique features and third-party integrations.
Vision Management Group: Proven F&I Process Yielding a 23% Increase in Revenue This Vendor Training +Plus session covers sales and F&I processes best practices.
The F&I Toolbox: All the Tools You Need to Succeed in F&I Jamison Carrier shares the industry’s most effective resources, and clearly define how to use them. The right tools will help your dealership become more compliant, create an effective process, and drive additional gross.
WEDNESDAY, Nov. 8
F&I Exposed: Real Answers from Real Industry Experts Nicole Armstrong of Priority One Financial Services delivers a memorable panel presentation, this year presenting some of the brightest and most accomplished minds in the RV industry.
Maximizing Your F&I Revenue with the Best Client Experience Henry Ninaber will provide Canadian RV dealerships with an opportunity to discuss different ways to maximize their F&I revenue that will also enhance their client experience and create customer retention and loyalty.
Understanding Sales Resistance in F&I Peter Chafetz will explore consumer sales resistance as well as proven methods to minimize this toxic condition to enhance overall production.
THURSDAY, Nov. 9
Why Is Roadside Your Most Essential Protection Plan You Offer? Shawn Moran will deep dive into the trusty Campers Most Assisting Protection Plan (Roadside). We will see through video, sample scenarios, and the most used benefits of the roadside plan and how your dealership can assure a comfortable camping trip for your customers all across America and Canada.
F&I Masterclass: Keys to Overcoming the Challenge of Cash Purchases Paul Sheldon says cash customer can be challenging in our finance offices. Challenging, but not impossible. These customers need our products just as much as people who finance and it’s our privilege to help them see the benefits that will enhance their RV ownership experience.