According to a press release, the dealership is a locally owned, third-generation business founded by Charles W. Thompson. The company has grown to become one of the largest RV facilities in the Midwest with three indoor RV showrooms, 20 service bays and a full-service and body facility staffed with RVIA-certified technicians. Thompson Family RV currently stocks an average of 350 to 400 towable RVs.
“We constantly seek ways to improve on what we are doing, in order to satisfy the needs of our customers and bring the company to a higher level of customer satisfaction,” said CEO Mark Thompson.
Accolades over the years include:
• Thompson’s was recently included in the top 25 RV dealers in the nation by Statistical Surveys Inc. (June 2013).
• In 2003, the dealership was awarded the first ever Jayco Inc. Founder Award. The award is presented to a Jayco RV dealer whose ownership and management consistently reflect a dedication to outstanding sales and customer support, and which most embodies the spirit of the founders of Jayco.
• In 2009, Thompson Family RV was honored by the Greater Iowa, Quad Cities and Sioux land Region Better Business Bureau with its 2009 Integrity Award. This award is bestowed on companies whose business practices and related activities in the community exemplify the highest standards of business ethics and conduct.
• In the fall of 2009, Thompson Family RV was named one of RV Business Magazine’s Top 50 RV Dealer in the United States and Canada.
To mark the anniversary, Thompson Family RV host the 55th Annual Open House show May 1-3.