Today’s video comes from Benton, Ky.-based Ford’s RV Training Center touting the importance of educating technicians on proper RV refrigeration maintenance and service. Roger Ford, president and CEO of the center, maintains that “lack of education” by service techs leads to dissatisfaction among RV owners. The training center is a licensed school in the field of RV refrigeration. To view the video click here or scroll down the right side of the RVBUSINESS.com home page.